Director, Medical Student Counseling and Wellness Services

Title Director, Medical Student Counseling and Wellness Services
Department Name Student Affairs
Supervisor Associate Dean of Student Affairs and Admissions
Exempt Full-time


Special Requirements and Conditions

May be required to occasionally work after 5:00 pm to accommodate student’s needs for appointments. Will need to be available for phone counseling emergencies. The position requires the employee to work beyond a normal work week (e.g., more than 40 hours a week) and intermittently requires evening and weekend time to participate in School of Medicine activities, meet project deadlines and attend meetings. Some travel will be required to regional and national meetings.


Items Used

Computer, printer, scanner, copy machine, fax machine, mobile devices, calculator, telephone, and document shredder


Position Purpose

Information provided below is a general description of responsibilities; it is not intended to provide an all-inclusive list of responsibilities and may change depending on the needs of CUSM.

The Director of Medical Student Counseling and Wellness Services maintains administrative and clinical oversight responsibilities in managing the Medical Student Counseling and Wellness Services. Specific program responsibilities include providing confidential clinical counseling services, and participation in the Medical Student Wellness program. The Director reports to the Associate Dean of Student Affairs and Admissions for administrative issues.


Essential Function

a) Direct and Conduct Student Counseling Services

  • Provides oversight, coordination, and management of the Counseling Service to insure appropriate levels of care and service to the medical and MBS students.
  • Prepares periodic reports on utilization and development of the Counseling Service
  • Responsible for implementing and managing a program that will allow students to seek help for fellow students who may have a problem with alcohol, drug abuse, or other addictive disorders.
  • Provides brief, solution-focused individual, couples and/or group psychological counseling and wellness services to medical and MBS students their spouses/partners.
  • Provides crisis intervention services, as needed, to medical and MBS students during regular business hours
  • Assists students in addressing personal, mental health, academic and professional concerns
  • Guide students in the preparation for attendance at Student Academic Standards and Promotion Committee meetings.
  • Refers students to healthcare providers for medication assessment and management, as appropriate.

b) Contributes to the School of Medicine Student Wellness Programs

  • Oversees, plans, coordinates, and initiates wellness services (workshops, seminars, publications and events) designed to support the health and wellness of medical students.
  • Develops and maintains a library of self-help and mental health resource material for students.
  • Oversees the implementation of yearly events that focus on recognizing mental health issues (depression, anxiety, anorexia, bulimia, alcohol abuse, etc.)
  • Prepares periodic reports on the needs, status and development of the Wellness Program and budgetary utilization.

c) Careers in Medicine Program

  • Collaborates with the Director of Career Advising to maintain an appropriate library of resources to aid students in the selection of a medical specialty.
  • Supports the Careers in Medicine program through counseling students concerning issues of career choice, residency application, personal statements and rank order lists as requested.

d) Oversight of Consultation and Coordination of Services

  • Consults with faculty, staff, or administration as needed regarding issues of medical student health, wellness, progress, and/or behavior.
  • Maintains an active network of community providers and psychiatrists will to offer services to medical students.

e) Other Administrative Duties

  • Participates in professional development conferences and training as needed
  • Participates in School of Medicine, Academic Affairs, and faculty committees as requested.
  • Serves on broader University counseling committees when appropriate.
  • Participates in other activities with the Student Affairs Office, including but not limited to:
    • Medical School Orientation and Transition to Southern California programs
    • Planning of class meetings, staff retreats, and faculty and staff development

f) Research Activities

  • The Director collects data and prepares statistical reports on students' utilization of counseling services. Conducts surveys on students' satisfaction with services and implements quality improvement initiatives as needed.

g) Program Development

  • Program development, continuous quality improvement, and the enlistment of relevant stakeholder participation in developing strategic planning for future counseling support programming


Minimum Requirements

  • Doctoral degree in Clinical or Counseling Psychology, or related degree with minimum of five years post-graduate experience, including background in mental health administration or program development and work in a higher education setting.
  • Must have current California state license as a mental health provider (or ability to obtain licensure by position start date).
  • Must be experienced in the assessment, diagnosis, and treatment of psychiatric disorders.
  • Proven administrative, financial and problem-solving skills.
  • Computer proficiency with word processing and databases in a Windows and/or Mac environment.
  • Ability to interpret and communicate to others complex policies and procedures.
  • Proven leadership and strong oral and written communication skills.
  • Demonstrated experience working in large, highly structured environments.
  • Proven track record in exercising discretion and independent judgment effectively in decision-making processes.
  • Ability to work across multiple levels of an organization to achieve results.
  • Evidence of ability to be innovative in the work place.
  • Requires a high degree of independent decision-making and problem-solving skills, along with the ability to prioritize many competing needs and tasks from students, faculty and the School’s administration.
  • Must be service-oriented and customer-focused, able to address administrative or clinical questions, problems or concerns from faculty, staff and students across the organization in a professional, prompt and confidential manner.
  • Ability to multitask, prioritize job responsibilities, and work effectively with faculty, students and staff.


Preferred Qualifications

  • Experience providing counseling in a higher education or health care setting is strongly desired.
  • Experience working with racial and ethnic minority populations.
  • Familiarity and practical experience working with models of time-limited and evidence-based psychotherapy.
  • Prior background and experience in mental health administration, clinical supervision, and/or teaching.
  • Experience with crisis counseling, working in an emergency department or acute care clinic.
  • Ph.D., Psy.D., or Ed.D. in Clinical or Counseling Psychology, Social Work, or Education


To apply for an open position, please download and complete CUSM Employment Application. Please type in your signature and email your completed application to HR@calmedu.org with your cover letter and resume or curriculum vitae.